FAQ
Product Use & Ingredients
How do I use Live4 LemonAide?
Mix 1 scoop per day into warm or hot water. Stir frequently while consuming. You can also sprinkle it into soups, use it in dressings, or add it to warm broths. For added support during cold or flu symptoms, use up to 3 times per day.
Can I use more than one serving a day?
Yes! While 1 scoop per day is ideal for maintenance and daily wellness, you can safely increase to 2–3 servings per day when feeling unwell or needing an immune/digestive boost.
Are your products safe for kids?
Yes — many parents use our Strawberry or Pineapple LemonAide blend for their children. We always recommend consulting your healthcare provider if your child has any allergies or medical conditions.
Do your products contain any allergens?
Our blends contain no dairy, gluten, soy, artificial flavors, or preservatives. However, they are made in a facility that may process common allergens. Always check the label and consult your healthcare provider if you have concerns.
Are your products vegan or vegetarian?
Our blends are vegetarian, but not vegan due to the inclusion of raw honey.
What’s the shelf life of your products?
Our freeze-dried blends have a shelf life of 18–24 months when stored in a cool, dry place. No refrigeration is required.
Mixing & Taste Tips
How do I get it to mix better?
For the best and fastest mix, use hot water — it helps the natural ingredients dissolve more smoothly. Start by adding 1 scoop of your LemonAide blend to a cup, then pour in hot (not boiling) water and stir well. If you prefer it cold, you can always mix it in hot water first, then pour it over ice or let it cool.
Why is there sediment at the bottom of my cup?
That’s totally normal! Our products use whole food ingredients that don’t fully dissolve in liquid — and that’s a good thing. It means you're getting the full spectrum of nutrients. Just give your drink an occasional stir and enjoy the goodness. If you’re not a fan of the texture, feel free to skip the last sip.
How can I adjust the flavor strength?
Start with 1 teaspoon per serving. For a softer taste, use a little less. For a bolder flavor or extra functional support, try a heaping teaspoon. It’s all about finding your perfect balance — feel free to experiment!
Shipping & Orders
Where do you ship?
We currently ship across Canada. International shipping will be available soon — stay tuned!
How long will my order take to arrive?
Orders are typically processed within 2–3 business days, and shipping times range from 3–7 business days depending on your location.
How much is shipping?
Shipping is calculated at checkout based on your location. We offer free shipping on all orders over $200 CAD.
How do I track my order?
Once your order is shipped, you’ll receive a confirmation email with tracking information.
Returns & Refunds
What’s your return policy?
Due to the nature of our consumable products, we cannot accept returns once opened. However, if your order arrives damaged or incorrect, please reach out to us within 7 days of delivery and we’ll make it right.
What if I don’t like the product?
Your wellness journey is personal, and we want you to love what you receive. If you're not satisfied with your first purchase, contact us and we’ll do our best to offer a solution — including a partial refund or store credit where appropriate.
Still Have Questions?
Reach out to our support team at support@live4wellness.com or click the button below. We're here to help every step of the way.
